Lifetime Warranty

All genuine HiDow TENS and EMS units come with a 2-year warranty that covers manufacturer defects.

This VIP membership entitles the bearer to the following benefits:
-Lifetime warranty service for your HiDow device*

*covered: battery, channel ports, buttons, and device integrity under normal use.

*accidental damage, such as screen damage, charging port damage, and water damage are considered out of terms.

*we will replace your device with the same model you originally purchased.

*parts of consumable nature, such as pads, wires, and cables are not covered under the warranty.

* nominal processing fee may apply to all warranty claims.